Is it necessary to charge my Foreo device 24 hours before my first use?
It's wise to charge your device before initial use. Arrival with full charge isn't guaranteed. Ensure readiness for use by charging beforehand.
What is the process for charging a Foreo device?
Charge your Foreo device by inserting the USB or charger cable into the port gently. The LED indicates full charge with a steady glow, typically within about 1 hour.
Can I use my Foreo charger in different countries with an adapter?
Yes, it can. The input voltage of Foreo devices ranges from 110 V to 240 V, enabling them to be used worldwide with the appropriate adapter.
How often should a Foreo device be charged?
Charge the device when the LED starts flashing, signaling a low battery. This recommendation ensures optimal battery health and longevity. Avoid overcharging by adhering to this guideline.
What is the return period for unopened Foreo products?
Customers can return unopened Foreo products for a full refund within 14 days of delivery. Ensure items remain sealed to qualify for the refund. Take advantage of this return policy for peace of mind.
What is the refund process for returned products?
Refunds for unopened products are issued after returned items undergo inspection by Foreo. The refund process commences upon receipt and verification of the returned items. Expect refund processing to begin following a successful inspection.
What is the warranty period for Foreo devices?
Foreo devices carry a two-year warranty from the original purchase date. This warranty period ensures product quality and reliability, offering peace of mind to customers.
How can I claim warranty service?
To claim warranty service, log in to your account at www.foreo.com and select the option to make a warranty claim. You will receive a Return Merchandise Authorisation (RMA) number and instructions from Customer Care on how to return your Foreo product. Shipping costs are nonrefundable.